Senior UX Researcher

Liverpool, England, United Kingdom · Technology · req3312


Hey, we’re Shop Direct, proud home of, Littlewoods and some amazingly talented people.

We’re the kind of people who don’t settle for the ordinary. We’ve achieved incredible things over the last 90 years, evolving how our 4 million customers shop and pay for the big brands they love on our websites and Littlewoods, and we we’re not slowing down…

We’re obsessed with providing seamless shopping experiences and innovative ways to spread the cost with credit, it’s what makes us the UK’s biggest fin-tech retailer, and a very unique place to work.

Research at Shop Direct

With a big ambition and millions of our loyal customers using the experiences we create every day, research plays a huge part in what we do at Shop Direct, (and rightly so!). We’re looking for curious, empathetic researchers who are passionate about pushing the boundaries, gaining a deep understanding of what makes our customers tick and disrupting the way we do things today.

Working within product teams means the research you conduct will take many different shapes and forms and spans all parts of product development from discovery through to validation. You’ll be joining a collaborative team of researchers and designers from a range of different backgrounds who specialize in both qualitative and quantitative research methods and use their expertise to drive the product vision, uncover new opportunities, find creative ways to problem solve and make sure we’re always focused on the things that matter the most. You can say hello and meet the team here:


As a researcher at Shop Direct you’ll:

We’d love to hear from you if:


What’s good about Life at Shop Direct?

How to apply....

If you are interested hearing more about this amazing opportunity please drop me an an email [email protected] we would love to hear from you..

Please note that the Talent Acquisition team at Shop Direct is managing this vacancy directly and will not be accepting CVs sent by any recruitment agencies

Please be advised, if successful in securing this position, you may be required to undertake a credit, CIFAS and CRB check

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