Product Owner

Liverpool, England, United Kingdom · Technology


We’re Shop Direct, proud home of, Littlewoods and some amazingly talented people.

We’re the kind of people who don’t settle for the ordinary. We’ve achieved incredible things over the last 90 years, evolving how our 4 million customers shop and pay for the big brands they love on our websites and Littlewoods, and we we’re not slowing down…

We’re obsessed with providing seamless shopping experiences and innovative ways to spread the cost with credit, it’s what makes us the UK’s biggest fin-tech retailer, and a very unique place to work.

Our Customer Experience and Digital Product Teams are not slowing down either, we are rebuilding our front-end technology and creating customer product teams charged with creating simple, intuitive and distinctive experiences for our customers.

We are looking for a passionate, experienced Product Owner, to lead the way with our Mobile App product team. Someone to reimagine the next chapter for our 5star rated apps and to make the most of the new technology we are building as well as continuing the reputation for innovative features that this team have become renowned for over the last few years.

The App team are award winning and have delivered such features as ‘My Very’ the AI driven chatbot who helps our customers to manage their accounts. The App plays a big part in our customers lives (both Very and Littlewoods customers) being a channel that they frequently shop from, there is tons of potential to create the next new exciting feature for our customers

As a Product Owner at Shop Direct you’ll”:

You will lead decisions to deliver the right outcomes from the App for our customer and
business and find innovative and new ways of developing the team.

You will work with high profile and key stakeholders across the business, communicating needs and creating recommendations.

Responsible for taking a customer centric approach and driving the future direction of our customers experience with the App.


We’d love to hear from you if:

Have experience as a product owner within a digital environment, bank or retail business.

You are passionate about innovating and visionary in how the future customer experience could look like.

You are a fantastic communicator and leader. You have the communication skills to help you work cross-functionally with business stakeholder inspiring at all levels.

You are customer and commercially focused and able to bring market knowledge, understanding of trends in our industry, as well as future tech (trends in apps and future channels).

You will have experience within customer insight to create a vision and roadmap for their product and bring new ways of innovating.


How to apply

This is a fantastic opportunity for an experienced Product Owner who is looking for their next career move. If you are interested to find out more please contact [email protected]

Please note that the Talent Acquisition team at Shop Direct is managing this vacancy directly and will not be accepting CVs sent by any recruitment agencies

Please be advised, if successful in securing this position, you may be required to undertake a credit, CIFAS and CRB check

If you are a current employee of Shop Direct please apply via Talent Online as an internal applicant.

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